dollywood refund policy covid

These lockers are a one-time fee of $10 for the day. A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. Please note that changes may occur at any time, based on available public health information. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Enter the park through designated entrances during operating hours only. In the summer, try for Wednesday or Thursday. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. Visit the link below to learn more about our award-winning festivals and events. Along with ample disability parking, Dollywood Theme Park also provides accessible trams for those using wheelchairs during their visit. Park Hours Sign In | Register Search. (except for special events as designated by the Property). Refrain from fighting, horseplay, taunting or threatening remarks & gestures. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Dollywood said it is providing refunds on a case-by-case basis within 30 days of the request. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. The parks employees will still be required to wear masks at all times on the property. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Step 1: On the Link Passes page, click/tap "Remove From Account" on the linked passes table that you feel is not renewable in error, Step 2: On that same page, select "+Add Pass" to re-link that pass. Since we had to add these entitlements to your account after your purchase, we are unable to add them to the Entitlements section within your account. When you are ready to renew your pass, the power of your My Dollywood Account comes full circle! Then on that next page scroll down to retrieve your digital tickets. You can view height requirements on each ride page on the website. Doggywood is a one-of-a-kind, climate-controlled indoor dog care facility located at Dollywood that is offered to Dollywood and Dollywood's Splash Country guests. Making a day at Dollywood a little more convenient for our youngest guests-but, most especially their parents-resulted in the addition of our new Baby Care Center. According to the company's website, on April 12, masks were made . Learn more about the opportunities listed below. Any other items that Property personnel determines, in its discretion, to be suspicious or potentially harmful, unsafe or disruptive. Any person refusing to comply with security and safety searches will be refused entry to the Property. The majority of other major parks reopening thus far have opted for a mandatory mask-wearing policy on the rides. The ACCC has issued advice for consumers and businesses on their rights and obligations if events, flights or travel services are cancelled due to the coronavirus pandemic (COVID-19), or if people wish to cancel their travel plans. Unless approved by Dollywood in advance, personal or commercial drones (or other unmanned vehicles) whether piloted on or off property are not permitted. This allows you to park your RV in our "Permit Parking" lot. Three symbols are used throughout the Park: a black diamond, a blue square and a green circle. Upgrade pricing varies. Airbnb . Option #2: If that doesn't reveal your Pass and you have recently renewed or purchased that Pass, try your recent Orders module.Once there, click/tap the arrow on the far right of your recent order. Dollywood is pleased to offer both Daily and All Season Refill Souvenir mugs. Dollywood and Dollywood's Splash Country tickets include all rides, shows (except special ticketed events), museums, crafts and other attractions (except for our paid games). DollywoodDollywood staffs three Safety/First Aid Officesone in the Jukebox Junction area near the Pines Theater, one in Wilderness Pass near River Battle and another in the Village area near the train crossingwith medical personnel on duty at all times during park hours. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. During storms, re-opening will be based on when the weather has moved away from the park. dogs). The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Please visit the Account Overview page. These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. Passes may not be eligible for renewal if any of the following are true: If you feel this is in error, you can remove that pass from your account and then re-link it. We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit. For less than the price of another day's admission, your group members can enjoy our park all season long! Dollywoods Splash County's easy-to-use TimeSaver H2O line management system lets you avoid long lines at select rides. Is there enough for my children to do during our visit at Dollywood, or should we wait until theyre older? My biggest issue was just the waiting in line. Then, identify any shows that you wish to see, locate the appropriate theater, and plan your day accordingly. Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. Updated as of July 25, 2022. We strongly recommend this option to expedite your group's entry into the park. We hope it doesn't happen, but prepare just in case your little one gets separated from you. There are multiple reasons for this but contact us if you would like to renew that pass. Dollywood Theme Park. Most of the staff also returned to the park to resume their previous roles and some new ones . Dollywood has always been proud to assist our military families. The park wqs decorated great and we had a great time. During the colder months, closures are based on temperature. I would time your call to their opening time which this week is 10:00 am EDT (GMT - 4) on Wednesday, Friday, Saturday and Sunday. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. This transaction must be made on the day of your visit before leaving the Park. Parents should contact the first available host for assistance if a child is lost. Dollywood Reservations during COVID. If you bring your own stroller, they may be carried onto our trams but must be free of little passengers. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Please seeDollywood's accessibility pageorDollywood's Splash Country accessibility pagefor more information. Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. Space is limited, and reservations are highly recommended. Cell phones and other devices should not be brought aboard any attraction. Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. Dollywood's Splash CountryAn ATM is located at the front entrance of Riverside Trading Post. the determination has been made to adjust our COVID-19 requirements. Explosives of any kind, including fireworks and water grenades (whether metal or plastic). Doug Lederman. From there you can click/tap "View" for your digital ticket pass. Maps are also available at Dollywood and Dollywood's Splash Country just inside the main entrance of the parks. Guests must only use designated entrances and exits and only during operating hours of the Property. Unauthorized sales or resales of Tickets is prohibited. 2. All in all we had a great time & felt very safe. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. Please visit theDoggywood pageto make a reservation for a kennel or cottage or for more information. Commercial photography, videotaping, and recording of any kind is prohibited. Check refunds may take up to 15 business days. Just download the Dollywood mobile app for iOS or Android. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. There was less than thaton the day we went. Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park.

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dollywood refund policy covid