ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. I was told I needed to upgrade my phone to receive service. And again, in 2019 and 2018 where roughly 2 million customers had personal information compromised. I would like to be added, Add me its ridiculous what they think they can do to people. Most recently, in December 2020, which affected 200,00 customers and disclosed phone numbersamong other information. Literally called a liar. Hackers initially told the media in late August that they had obtained the personal information of over 100 million people from T-Mobiles servers, but the company itself has so far reported that the data breach, officially announced on August 16, has affected almost 50 million former, current and prospective customers. Actions does not process claims and we cannot advise you on the Take your complaint beyond customer service and get a real resolution. Top Class Under the settlement, T-Mobile has agreed to pay an amount equal to about $4.60 per person affected by the data breach. My brother Cordel McGraw is having the same issues and wants to know Still nothing. Horrible, horrible service. No compensation other than them to say to return them and start a new lease even though I made all the payments already. Top Class Actions is a legal news website that covers class action litigation, settlements, drug harm claims, and product liability lawsuits. They admit it is due to the tower changes after 4 calls say our phones are too old. T-Mobile's negligence was responsible for millions of customers' personal information being exposed in 2021, according to a class action suit. Ive called Sprint/T-Mobileand have complained about the lack of several times to no avail. Customer service is uncoporative at this time. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. This is how bad my situation is. We were told the service would improve and it has worsened. Ive been woth Tmobile for 10yrs. Several trademarks are owned by their respective owners. If you meet the criteria, an attorney will contact you at no cost to explore the facts of your possible case. Service is terrible and bill is not what we were told when switching. Over 53 million T-Mobile customers have been affected by the cyber security attack. Please add me also. I have written the president several times with zero results. SIM swapping fraud is when someone can convince a phone carrier that they are someone else and have that persons phone number switched to their control. Add me. And no means to replace them. Top Class Actions does not handle claims and cannot provide you with information about the status of any class action settlement claim. I am a T Mobile customer some errors have been happening to my phone service, I have been running off of someone elses Hotspot because I dont have internet ever since they did whatever it is that they did and Im still paying for my service for 3 devices. P (619) 762-1910 We wanted to reduce our bill and switched over from AT&T. Service has been okay, at times spotty and frequently slow downloading. Sign up for notifications from Insider! Just recently have been getting wifi for my TV vision but still rebooting once a day. I lost my service since I didnt wanna upgrade to a iPhone 13 and after paying all my accounts off theyre still charging me for full service, Please add me I have been a Sprint customer since 2010 and since the merge my bill has went up and the service has been horrible. T-Mobile Seeks Arbitration in Data Breach Class Action Lawsuit T-Mobile Data Breach Lawsuit 2021 | What To Do - Class Action In result I received that month free and they told me I had to get a new phoneWoww. When I receive calls or call out. Plus it chooses whem.it wants to work. Terms and Conditions. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, how to use arbitration to take legal action against T-Mobile start here, Low to non-existent coverage in areas they claim to serve, Deceptive marketing tactics to gain new customers. Need help i get sick every month when i have to talk to a representative from Tmobile. In the proposed. Moreno argues the arbitration provisions are substantively unconscionable.. 2023 T-Mobile Data Breach Sparks Class Action Lawsuit Maybe its cause I did not know all of them big words to use to get a lawyer to notice Mt Start A Class Action Lawsuit. Also, had our plan costs changed whenever they felt like doing it. T mobile over Charge me too I would like to be added to the lawsuit. Other one was wrong. Switched devices and still had issues. Please add me. Loved Sprint great customer service and always solved our problems! This is not the first time T-Mobile has failed to protect its customers data. We were upset about it. I pay for a service that I cannot use whenever I choose. Well ask for 15% commission out of your settlement from your T-Mobile legal action when you receive it, subject to our 100% satisfaction guarantee. 2 weeks ago I really that my name was showing up on caller Id I had this changed back 2017. I had Sprint for a few years before T-Mobile took over, Please add me !! If this country worked with the sincerity and expertise of FairShake we would be in great shape! Please sign me up and share this information. T-Mobile has reportedly suffered five recent data breaches. Not only has no one been getting 5G, I cannot get any service through Sprint. Gender Discrimination against Transgender and Nonbinary People. Please keep in mind that Top Class Actions is neither a legal firm or a settlement administrator. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I has Sprint which became T-Mobile but still Sprint. How do I join this suit? They then said they would send us a booster that never came. They even cut down on 4G make both of my phone uselsss. I want to get away from them. Never the less they still owe me $ 321.04. Its a paperweight. They did the same thing to me. In August 2022. T-Mobile originally became aware of the data breach after hackers posted in an underground forum, Vice'sMotherboardfirst reported. administrator or law firm. T-Mobile reset the PINs associated with these accounts and is also offering additional protection services like McAfee's ID Theft Protection Service and Account Takeover Protection capabilities for all customers. I will say I have had no problems when it was just metro pcs which I had that for years when I lived in Florida were metro started its just irritating and I feel like someone else has control sometimes over my phone, I find TMobile online 5g gateway. We are both retired and have no guarantee of a signal in case of emergency. I have trouble Day one. Please add me. "We are continuing to take action to protect everyone at risk from this cyberattack, including those additional persons we recently identified," the company said in a statement. In some cases, the company may choose to agree to a quick settlement rather than arbitrate the large number of claims and pay the costly upfront fees that come along with doing so. Add me to lawsuit, T-Mobile was supposed to issue me $400 worth of credit which took them two months and they finally issued me a $200 credit but then added 400 more dollars to my freaking bill to make it for a total of $800 for the month when my bill was only in fact supposed to be 80 bucks I called T-Mobile and try to explain what they had done but they said unless I paid the full $898 that my account would be suspended and I would be sent to collections then they added on top of that the cost of the devices so they are now claiming that I owed them 1800 fucking bucksthey can suck my balls and my 5G service never workedcuz the phone was faulty how to replace the phone so yes please add me to the class action lawsuit, T-mobile 3 phones no 5g or service were we are they said we had 5g in our area, we got nothing pls add me, I was with Sprint for a few years, after the T-Mobil merge I put the T-Mobil Sim card in and my phone was often stalling with the message Activating device, the phone was already activated. ","acceptedAnswer":{"@type":"Answer","text":" Im pretty sure its only on one and not for long at all. Rather than offer owners of these phones free upgrades, customers would have to switch their phone and phone plan to a new offering from T-Mobile, the plaintiff alleges. Although your contract may prohibit litigation, Small Claims Court is not the same thing. I have written FCC about 40 or 50 times with no results. All posts or writings on TopClassActions.com by staff or others should be regarded as personal opinion only, not legal advice. Help. There is no date in sight for them to return my service. I literally asked them to take this phone and buy it back off for me. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Adding T-Mobile SIM card has not resolved issues with service on my sprint phone. This should not happen in the city with towers everywhere. Lawsuits against T-Mobile started streaming in after the telecom giant announced on August 16, 2021 that it had been the victim of a data breach during which an unauthorized individual gained access to the personal information of roughly 76 million people, including T-Mobile customers and consumers who had applied for credit with the company. All of the photographs on this page are of models, not clients. T-Mobile noted that none of the stolen files related to former Sprint prepaid or Boost customers and that there is no indication that the exposed information included customers financial, credit card, debit or other payment information. Add me. NWIDA - reddit settlement administrator or your attorney for any updates regarding lawsuits can be viewedhere. Hell I was ready to do that but now they cant seem to put me through to the guy that offered that. Suite 600 Please add me. Do You Qualify: T-Mobile Data Breach 2021 Lawsuit Investigation Oneplus 5g device. THIS IS A PAID ATTORNEY ADVERTISEMENT, AND THE PARTICIPATING ATTORNEY(S) ARE INCLUDED BECAUSE THEY PAY AN ADVERTISING FEE. With none in my home or job, Im in the middle of the city and have internet go out all the time. Some states prohibit attorney representation, but you can always consult a lawyer before you file a Small Claims lawsuit against T-Mobile. I have never been told that my service would require a 5G phone by T-Mobile. It has agreed to settle a consolidated class action lawsuit filed against the company . I was also only getting 3G. Please Add me to the Lawsuit. If you were a T-Mobile customer in August 2021, you may get a few dollars from the carrier in the near future. Thats when whom ever said address I gave it to them they seen My home and people coming in my driveway. Please help! I am supposed to have LTE, 3G. Jose Moreno, et al. F (619) 756-6991, 111 W. Washington Street I contacted T-Mobile and was told that the main tower has a work order on it but to dont hold your breath regarding if and when it would be fixed. Lived in the same location for 7 years. More information on the settlement can be found here. That means that we represent each individual in their own proceeding, and we can seek to resolve their claim individually. T-Mobile CEO John Legere, and those under him, have lawyers of his own that are ready to defend the company tooth and nailand win. You may feel like you dont have any options, but you do. I have the Galaxy S10+, Add me, I use t-mobile also and cannot access anything hardly as far as connecting to internet. It has been seen that people have . Who: Verizon and T-Mobile have been involved in a number of class action lawsuits recently. California residents may receive $100 (though the actual amount will likely be significantly less), unless they can provide documentation showing other losses. That makes this class action settlement the second largest data breach related class action settlement after Equifax's 2017 data breach settlement, which is accepting claims in an extended claim filings period through December 2024. T-Mobile is a joke no good service either and higher prices. r/NWIDA: The National Wireless Independent Dealer Association. We have been T-Mobile customers since 2018. If they dont win your claim, you dont pay. I had to upgrade to a 5G phone because the perfectly working phone that I had didnt support it. But maybe the service you actually received was something quite different. Its possible that the information collected contains sensitive personal information, such as: WIRED warns that the combination of data acquired by the hackers may be a perfect storm for SMS-based phishing attempts. Since the merge with sprint and t mobile my service is horrible. T-Mobile Data Breach Settlement: What You Need to Know I was having problems with the company for months. Many of the Class Devices have or will become wholly unusable as the non-Network older Sprint and T-Mobile networks with which they are compatible, including Sprints 3G, 5G, and LTE networks as well as T- Mobiles 3G UMTS network, get shutdown, the lawsuit states. Plus they said they would send a boost to get service near my home. When I contacted T-Mobile about this same problem they werent trying to give me much information. The company has just announced the terms of a settlement in a consolidated class action lawsuit, and it isn't cheap: $350 million to be split up by customers (and lawyers), plus $150. They literally gave me a free phone for the switch Just go get a new phone you losers. I have had T-mobile for more than 10 years. GETTING LEGAL INFORMATION IS NOT THE SAME AS GETTING LEGAL ADVICE. Still being charged full price unless I call for a credit. T-Mobile does not believe that customers had their financial information, credit card information, debit, or other payment information stolen in the attack. So I was hack before. You can see our complete guide to filing a small claims T-Mobile lawsuit. But would that work? The phones remained operable with other carriers, but not TMobile consumers. The plaintiff is represented by Cindy Heidelberg of Breskin Johnson & Townsend PLLC and Nicholas Migliaccio and Jason Rathod of Migliaccio & Rathos LLP. I had a 5G phone and my service was awful at one time I could not even call 911 and was fighting with T Mobile over my service. My experience merging from Sprint to T-mobile has been an absolute nightmare. In my city we cannot get 5G due to being in a valley. Start your claim now! No, there is not a class action suit against T-Mobile. Please add me to the law suit. Best of the Best. I bought a brand new upgraded phone & was given a new T-mobile SIM card & never had any service whatsoever (cant make a phone call, send a text, absolutely no data, etc). Add me to this lawsuit as well. Ive been a Sprint customer since 1985. Any information you provide to Top Class Actions does not establish an attorney-client relationship, and it may or may not be protected by attorney-client privilege. They say it never happenned whic is a lie. I spoke with a t-mobile representative who told me this is what happened to my service when I called to complain that I wasnt getting any service while attending a concert in Orlando Florida. Cost me $350 for a basic 5g phone that I can not afford, forced to buy. Weve designed our services to be inexpensive, and for you not to spend out-of-pocket. Money spent for repairs, monthly rental/lease payments still being paid, had to pay off the broken phone, and still have issues with phone I had to buy. I have LG V6 its sucks most of the time I have no bars, Add me . Dan Avery Jan. 24, 2023 10:00 a.m. PT 3 min. Should have never been sold this package. I was not informed about the pending change when I bought this phone. I was talked into upgrading devices and trading in devices that were paid off. This button displays the currently selected search type. Add me plus they sold me 3 Galaxy watch 4 LTE that wont work on their networks before the merger. If we dont recover money for you, you wont owe us anything. Boost mobile has done this as well. This material is not intended to be legal advice. The information obtained may contain sensitive personal information, including: The stolen data for T-Mobile customers included . Hers is in the middle of town and does the same thing. I contacted T-Mobile regarding this same issue as well as the FCC regrading 5G network and no service. My service has been terrible. was a Sprint customer for years. In April 2020 we upgraded one of the i-phone 8s for the 11 with a promotion they were running. I had a perfectly working paid off phone. After having to install the new tmobile SIM card my service dropped noticeably for all 6 phones. Some of the most common complaints against wireless carriers like T-Mobile include: You may feel like its time to file a lawsuit just to get something done. I guess this is what you get when you are a long time customer. Every since the Sprint/TMobile merger, my service has been terrible. Once the merger happened I had 3 phones that couldnt be used and was charged for them for over a year. Top Class Actions is a legal news source One of the lawsuits also accuses T-Mobile of violating the Washington State Consumer Protection Act for having poor data security. Add me T-Mobile is overcharged me for the iPhone 12 told me I would be paying 19 dollars a month in actually I am being charged 28.00 a month I have been paying over a year now. WiFi went down s as free tech fixed a non-problem. How can I get in on this lawsuit? We do not support or suggest any of the networks third-party claims processing companies, lawyers, or law firms. Leaving me with 3 unusable phones. Dropped calls no data staticky calls and its so irritating to keep calling them for them to only tell me nothing that works even had to purchase a Wi-Fi router which doesnt work. Mass arbitration is different than traditional litigation, which involves filing a formal lawsuit with the court and potentially going to trial. Class Action Lawsuit Settlement Amount (s): $14,000,000 = $4,500,000 in attorney fees + $7,000,000 to Claimants +$2,500,000 in non cash benefits (free minutes, text messages and HotSpot usage) - settlement administrator expenses (identifying and paying the class) - $1,000 to the lead plaintiff. The T-Mobile class action lawsuit argues that more than 50 million customers' confidential proprietary information (CPI) and customer proprietary network information (CPNI) was disclosed to third parties without their consent. In the process they make you have to purchase a new device to keep the service. An alternative to filing a T-Mobile lawsuit in small claims court is demanding arbitration with T-Mobile. So the phones we wanted to keep but we had to relinquish to tmobil. Before commenting, please review our comment policy. I have been with sketchy service since March 2022 and without service at my home since June, I inherited TMobile by way of Sprint. I actually had to crawl my way to my laptop to email my sister who lives in a different state yeah but theyre just giving you the runaround and I mean the big run around 99 people I have talked to and its getting to the ridiculous I told him I said what Ive got to reach 1 million people before yall actually say hey theres a problem, but the thing is I had an iPhone 7 S and I was getting 5G since I got this iPhone 13 I have never had 5G ever. have been with T mobile for 7 years. Once you initiate an arbitration process, T-Mobile will pay attention, and youll have a better chance of having your problem resolved. Gary E. Mason, who is responsible for this advertising, may be reached at: Mason Lietz & Klinger LLP is a law firm based in New York City. When the switch happened from sprint to t mobile it didnt work at all and my family was left without phone service. And why is it not in the sytem? A man has been forced into arbitration with T-Mobile after alleging the company launched a 5G network without telling customers it planned to shut down older networks and didnt address network incompatibilities for certain phones. T-Mobile Data Breach Class Action Lawsuit Overview: Who: Stephen J.Vash filed a class action lawsuit against T-Mobile on behalf of himself and about 100 million of the company's customers. T-Mobile Settles to Pay $350M to Customers in Data Breach Definitely ADD ME! Do You Qualify: Uber, Lyft Driver Sexual Assault Lawsuit Claim Review, Numbers from the Social Security Administration. Areas that had sketchy service now have ZERO service. My Iphone 8 suddenly stopped working. Needless to say att is my carrier now leaving t-mobile after 7yrs of service this merger has been nothing but trouble and a cash machine from its customers. I get a lot of dropped calls and my service is always confusing. The wireless carrier is now up against two class action lawsuits filed by upset customers, Bloomberg reported on Friday. This is probably the stupidest thing ever. I want to join the class action lawsuit please tell me how? The article does not contain contact information. What do you think of the allegations against T-Mobile? Yes, I know you get what you pay for. How about they keep the old service and not shut it down before they could provide what I pay them for? For former customers, other carriers also have similar account takeover protection services available. Consumer arbitration is an efficient and effective process for resolving disputes against corporate giants. At this point, attorneys working with ClassAction.org are no longer accepting claims on behalf of consumers looking to pursue arbitration against T-Mobile. The information stolen from the customers includes names, addresses, dates of births, phone numbers, social security numbers, and driver's license information. The plaintiffs are also concerned with the monetary costs and the "time spent mitigating the effects of the Data Breach, including time spent dealing with actual or attempted fraud and identity theft.". Best Class Action Lawsuits, File Claim & Settlement Money 2023 This site is intended to assist people securely deal with their own legal requirements by providing information on the law and lawsuits. They will not give refund after I did not receive service. ","acceptedAnswer":{"@type":"Answer","text":" A nearly $500 Million class action settlement has been agreed upon with T-Mobile. Sign up for our newsletter for the latest tech news and scoops delivered daily to your inbox. What am I supposed to do and the only thing they can say is were sorry for the inconvenience for all the troubles youve been going through Ive got every message you can think of but now its escalated again I spent over 12 hours text messaging these people. Not only do I not get any downloads in time I have buffering with all my videos all the time and I cant text without duplicate text coming in and my voice text is completely inaccurate because of this redundancy with this 5G. Box 7635 But they are still charging for the services however, we are not receiving the service they claim to deliver. Since the breach, attorneys have been working to help make sure T-Mobile is held accountable for failing to properly protect the private information of millions, who are now at a heightened risk for fraud and identity theft.