Read Customer Service Reviews of footasylum.uk - Trustpilot Difficult, posted 2 weeks ago Great to hear that the parcel arrived so quickly. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Here are 8 tips for writing great reviews. These 20 Footasylum discount codes will help lower the cost of trainers, boots, coats & activewear, All the best features, news, tips and great deals to help you live a better life through technology. - Mel, posted 7 months ago Newsletter subscription. It's great to hear you are happy with the coat and that the delivery was so quick. We spoke to Footasylum's senior leaders . footasylum returns faulty The lines are open from08:30 - 19:00. Giving one star so I can leave this review. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. We hope to see you shopping with us very soon. Ordered coats for 2 of my sons in the sale. Great to hear that the parcel arrived so quickly. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. The top brands to shop on Footasylum include adidas, Alessandro Zavetti, Berghaus, Converse, Hoodrich, Jordan, Kickers, Kings Will Dream, Monterrain, Montirex, New Balance, Nicce, Nike, The North Face, Tommy Hilfiger, UGG and Zavetti Canada. Package allegedly dispatched on 11th December and now reported as list in transit! Just noticed that the box they have sent them in isn't for the correct trainers. Simply follow our returns portal link below. All rights reserved. How long does Footasylum take to deliver? - Reviews Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). If youre a regular Footasylum shopper and want unlimited access to the latest news and products from top sports and fashion brands, the Footasylum app is definitely worth a download and its free. This time, however, when I ordered, their courier choice was Yodel. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. Simply follow our returns portal link below. Get Code. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. They were dispatched quickly and delivered within a few days to Northern Ireland. Suggested companies are based on peoples browsing tendencies. Ordered coats for 2 of my sons in the sale. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. Make sure your order is unused and in original packaging and labels. Absolutely fuming with this company. Treated myself to some new trainers and jogging bottoms in the sale! Will definitely be ordering from them again. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Asked for a pair of trainerscould not even tell what the guy said. Here are 8 tips for writing great reviews. Please refresh the page and try again. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. This time, however, when I ordered, their courier choice was Yodel. 2023 Trustpilot, Inc. All rights reserved. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. It goes against our guidelines to offer incentives for reviews. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Footasylum doesn't deliver on Bank Holidays. Verification can help ensure real people write reviews about real companies. I have sent them back the undamaged trainers in a damaged box as I received them. AVOID THIS COMPANY!!!! For example, Footasylum has cleverly put together All Black Footwear and All White Trainers collections. As specialists in footwear, its bestsellers include trainers, football boots, sliders, slippers, flip-flops and sneakers. We hope to see you again very soon. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. 2. Only response was we would receive a call within 8 hours - that was two days ago! Easy! - Callum Phelps, posted 11 months ago Replies to negative reviews in < 24 hours. 28 Feb. Up to 60% off at Footasylum during the half term sale. In November 2022 I placed an order with FootAsylum and it never came. Purchased 2 pairs of Salomon trainers in different sizes. To break them up politely to ask for helpit was like I had sowrn at them. We also ensure all reviews are published without moderation. 2023 Trustpilot A/S. Received 2 small refunds for I don't know what! Footasylum Refund Reviews | Read genuine reviews on Footasylum refund F Happiness Grade Company Reviews Questions Refunds 32.00% - Difficult Phone: 0844 209 0804 Location: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood F Refund - Difficult 32.00 % Industry Average It needs to be unworn or unused and still have the original tags. Take care!Thanks,Rebekah. We hope to see you again very soon. Would you like to add a photos or videos? Absolutely fuming with this company. Easy! Greater than 37%. Footasylum UNLCKD also means you can unlock access to priceless experiences like Footasylum events and product launches. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. Ends: Mon 6 Mar 2023. Footasylum Promo Code | 20% OFF in February 2023 I would definitely recommend and will be a returning customer. Footasylum Reviews | Read Customer Service Reviews of www.footasylum.com Shopping & Fashion Clothing & Underwear Shoe shop Footasylum Footasylum Reviews 59,844 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review Reviews 4.0 59,844 total 6% 3% 3% 1-star 17% Filter Sort: Most relevant EM Elena Mocanu 3 reviews GB Footasylum. One star as there is no 0 stars. 27 Feb. At least 30% off in the . I ordered an item with Christmas delivery on 20th December and received an email confirmation. In just a few steps, we'll have it sorted. Still over 300 down! I was taught to value customers, no matter what job I was in. Footasylum is a sports fashion retailer in the UK with 70 stores and over 2,700 employees nationwide. We use dedicated people and clever technology to safeguard our platform. Footasylum - SafetyCulture (formerly iAuditor) Ordered Nike trainers. Anyone can write a Trustpilot review. In just a few steps, we'll have it sorted. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Thank you so much. very helpful as Liverpool didnt answer the phone. Footasylum runs individual and seasonal sales that are different to the main brands websites or stores, so you can save money and get cheap deals on the latest collections. Footasylum is a leading UK retailer of fashion streetwear and sportswear. Here are 8 tips for writing great reviews. AVOID THIS COMPANY!!!! Asked for a pair of trainerscould not even tell what the guy said. Anyone can write a Trustpilot review. Delivery to Australia was super cheap and very very fast! Avoid this store at all costs. Manners cost nothing. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Great sale and super quick on delivery. Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? Get FREE UK delivery on all orders over 60 and FREE UK returns. You will receive a verification email shortly. - KM, posted 1 year ago One very disappointed son this Xmas! Bought a pair of Boss trainers at the end of November 2022. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Before returning items you must notify Footasylum by telephone, letter, or email. They were dispatched quickly and delivered within a few days to Northern Ireland. I will always order with footasylum I am very happy with the service and products. If you request next day delivery your order must be placed before 23:00 Monday to Friday and before 23:00 on Sunday to be delivered the next day. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. In real life, they are dull, boring and have no character at all. Over 90 off RRP. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. A simple full refund is all I wanted from the first time I was messed around!! UK Returns Free return by our courier service. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. Been trying via live chat, what's app and calling HQ. Greater than 75%. 10/10 will not be using footasylum again. First and last time I will use this company. Would not recommend. A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Purchased 2 pairs of Salomon trainers in different sizes. As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. They also offer a WhatsApp device but it doesnt work. Companies can ask for reviews via automatic invitations. Then I started a new chat and got Sophie who was absolutely lovely. When you shop Nike online, either on Nike.com or in the Nike App, you can shop with confidence, knowing we'll give you plenty of time to make sure your Nike items are just right. We often link to other websites, but we can't be responsible for their content. 4. My son lost out on his Christmas presents as a result. Hey MattThanks for taking the time to leave us a review. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. Hey Karl!Thanks for taking the time to leave us a review. Footasylum discount codes March 2023 - finder Ireland Hey Getta,Thanks for leaving us a great review. For more information on the cookies that our site uses click here. You can find her work across numerous sites, including Wedding Ideas Magazine, Health & Wellbeing, The Bristol Post, Fashion & Style Directory and more. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). I know customer service.Not one of them smiled.Not one of them acknowledged.Not one of them spoke clearly. And would recommend to all my friends amd family. 60%. International Returns Most Popular Easy! Heres how it works. Looks like they have found the nearest spare tatty box to send them out in. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Round and round in circles. As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. Companies can ask for reviews via automatic invitations. In just a few steps, we'll have it sorted. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. 3. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Tried to send Crocs back as they didnt fit my daughter. On-time Delivery. Thanks,Rebekah. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. Footasylum on the App Store Change of mind returns accepted. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! It's great to hear you are happy with the coat and that the delivery was so quick. I have worked in retail for over 15 years. There was a problem. Get Discount. This is the last thing I buy from footasylum from here on. However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. Your browser does not support embedded videos. If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! . Under Armour Tech Quarter Zip T-shirt 4066499106 Mens Tops. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. They have scribbled size 7 on it. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Price was unbelievable for what I got! Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. very helpful as Liverpool didnt answer the phone. All rights reserved. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. High performance sneakers, trending streetwear and exclusive product weve got you. All rights reserved. Ordered it on Monday and it was delivered on Tuesday. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Find out how we combat fake reviews. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Price was unbelievable for what I got! Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Replies to negative reviews in < 24 hours. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Once Footasylum has received and inspected your order, a refund will be issued. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. Received 2 small refunds for I don't know what! If valid, the page will refresh and your total will be updated accordingly. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. very helpful as Liverpool didnt answer the phone. Different assistants all said different things to me and they told me they would deduct 2.50 for a refund despite me receiving a faulty product! With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Manners cost nothing. | Read 8,321-8,340 Reviews out of 55,152 Will definitely be ordering from them again. They have sent them back to me and are refusing a refund. The lady at the till was no better. Package allegedly dispatched on 11th December and now reported as list in transit! Replies to negative reviews in < 24 hours. I brought some trainers and returned them just before the 28 day period which was allowed for returns. Check out what 59,467 people have written so far, and share your own experience. Got them cheaper than any other website. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. Verification can help ensure real people write reviews about real companies. They have scribbled size 7 on it. Ordered standard delivery, was dispatched the next day & arrived the day after. Also it was delivered to Republic of Ireland avoiding customs charges. The app also has a smooth checkout process with good delivery options which is available to over 60 countries. 124.99. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Further Details. A simple full refund is all I wanted from the first time I was messed around!! Just noticed that the box they have sent them in isn't for the correct trainers. Free return by our courier service. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Treated myself to some new trainers and jogging bottoms in the sale! Footasylum Reviews | Read Customer Service Reviews of www.footasylum
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