We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Posting id: 823465203. A Customer Service Representative also handles concerns, complaints, or other issues. Livelihoods Assistant at Alight Uganda - Jobweb Uganda Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. You will be notified during the hiring process which checks are required by the position. The mission of our customer care teams exemplifies the need for humanunderstanding. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. Our story starts with a simple universal truth: Every business is a people business. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. At Alight, we are reimagining how people and organizations thrive. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Customer Care Representative, Human Resources - Virtual - LinkedIn Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. * A demonstrated successful work history in customer service, insurance, or related field. As a Customer Care Representative, you will report to a Customer Care Team Leader This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. You're able to quickly input and retrieve data while working with the customer on the telephone. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Alight - Customer Care Representative * Strong attention to detail with critical thinking skills Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Careers at Alight | Alight job opportunities At Alight, we believe a company's success starts with its people. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). We strive for Excellence Every Day by collaborating with our clients and colleagues. It is a very convenient Job I have ever worked. We understand the powerful human connections that create success for organizations. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Working as a Customer Service Representative at Alight - Indeed Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Their job is to help ensure customer satisfaction. A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. Full-time $12.50 an hour. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Alight is committed to a diverse workforce and is an affirmative action employer. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Esto te describe? * Create and update employee files in database, as authorized. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! Customer Care Representative Greater Toronto Area, Canada. Only applicants from locations above will be considered. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. They answer inquiries by phone, e-mail, web chat, or social media. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador. This position supports Alight s benefits administration and HR BPO platform businesses. Type: Full Time Averages based on self-reported salaries. Customer Care Representative, Human Resources - Virtual Our commitment to Diversity and Inclusion. The mission of our customer care teams exemplifies the need for humanunderstanding. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Our story starts with a simple universal truth: Every business is a people business. Customer Care Representative Job Description - Gladly Benefits start on your first day of employment, Programs & activities that give back to our. Pros. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business Job Details. * Demonstrate a high level of confidentiality and professionalism At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight Solutions hiring Customer Care Representative -Absence Customer Service Representative Job Description - Betterteam It's why we're so driven to connect passion with purpose. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. * High School Diploma or equivalent is required, bachelor's degree a plus The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Explore careers Media or Investor inquiries? * Express yourself in an open and honest manner We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Be prepared to answer why you are interested in this particular job opening. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. The estimated base pay is $36,558 per year. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. Alight also offers a comprehensive benefits package. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. You have reached your maximum number of active job alerts. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. Customer Care Representative Tasks. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. * Initiate new leave cases in our system 26 Alight Customer Care Representative jobs available on Indeed.com. VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. On average, Willa Davie works for one . Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Because transformation takes a workforce. Key Duties & Responsibilities. Working as a Customer Support Representative at Alight - Indeed This is a 6 months project and we offer Full Time Shifts (Rotating). to demonstrate your interest in the role. Must be able to work a flexible schedule based upon high call volume needs. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Alight Solutions Jobs & Careers - 112 Open Positions | Glassdoor Customer Care Representative, Human Resources - Virtual Job in then the employee has changed 1 company and 1 job. You can deactivate or delete job alerts by clicking the button below. 1999 - * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Learn more about our customer care offices. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight believes diversity should be visible, valued, and sustained throughout the organization. At Alight, we are reimagining how people and organizations thrive. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. This is a 6 months project and we offer Full Time Shifts (Rotating). * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Health, Dental, Vision, Life Insurance and more. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. * Call Center and Hospitality experience preferred. Si es as, entonces ReedGroup es para ti! Aanchal Dhillon - Customer Service Representative - Alight Solutions We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. Reimagining how people and organizations thrive. Cons This job listing has expired and the position may no longer be open for hire. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Carry out monitoring visits to verify information provided by . Disabled Person, Inc. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing At Alight Solutions, we are reimaging how people and organizations thrive. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. This role is designed for people who have strong empathy and communication skills. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. Customer Care Representative Job Description, Skills, and Salary Apply for Sr. Accurately documenting all conversations and actions taken on each interaction. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. If so, you've come to the right place. Please note that all salary figures . Customer Care Representative, Human Resources - Virtual - LinkedIn Alight Solutions Customer Service Representative Reviews Our people are our greatest assets at Alight Solutions because People Matter! We are not an agent or representative of any employer. Alight Solutions hiring Staffing Coordinator - Round Rock, TX in Round The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. We want you to join our company with 25 years of industry experience. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . View similar Customer Service / Guest Services jobs below. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Scroll down below to view similar jobs . Alight Solutions is committed to a diverse workforce and is an affirmative action employer. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Alight hiring Customer Care Representative -Absence Management Career Development & Growth: We provide ongoing training, coaching and development. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Training will begin for this class on Monday, May 1st Alight Solutions offers a promising . View this and more full-time & part-time jobs in Miami, FL on Snagajob. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. Customer Care Representative, Human Resources, Orlando, FL at Alight Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Read more Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Alight Solutions Customer Care Representative Reviews Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Browse by city or country to find one in your region. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Disabled Person, Inc. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Want to receive job alerts for similar jobs? Join our team. You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Find contacts: direct phone number, email address, work experience. Get a free, personalized salary estimate based on today's job market. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. We are forthright and genuine when we speak. Benefits start on your first day of employment, Programs & activities that give back to our. These teams are a critical component of Alights health care,retirement and HR-delivery services. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Customer Care Representative, Human Resources - Charlotte, NC at Alight Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin.
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