Having all of this information makes it easier for you to find tickets that match your budget and interest. If you make a purchase through any links on this website, we may get a commission. If available, select the ticket (s) you want to sell and click Continue. On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." Social media is another potential landmine for fans, Gray said. Required fields are marked *. Resold tickets are priced by the individual seller. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". Do you ever wish that online ticket booking was less expensive? This means people can first purchase the tickets from Ticketmaster and then sell them on StubHub. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. Ability to get tickets without visiting box offices in person. However, you can not neglect how good Ticketmaster is at her work. It was moderated by Michael Ostheimer, an attorney for the FTCs advertising practices division. But that market may be full of landmines for unwary buyers, experts said. Why is StubHub selling tickets before they've been release - reddit Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Get your tickets delivered to your doorstep or print them out. You will enter your community username and new password and done! StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. Not every event will include a delivery fee. In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When you sell tickets through the service, there aren't any fees for listing. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. Event tickets that appear on a primary seller's site are ones being sold for the first time and at face value (i.e., the price printed on the ticket). Anyone know how I can contact customer support for Ticketmaster? As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour Dates It's easy to see why consumers get confused: Google results for "Taylor Swift concert tickets" on Thursday afternoon brought up ads for StubHub and Vivid Seats both secondary sellers before those of Ticketmaster and Taylor Swift's own website. Ticketmaster vs Stubhub: Which Is Right For You? [2023] Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster How safe are tickets sold on Vivid Seat, StubHub and SeatGeek? - WCPO The prices fluctuate according to the value of the tickets. Sign into your StubHub account and click the "Sell" button in the top toolbar. According to a study published by the Government Accountability Office in April 2018, the average ticket fee is now 27 percent of the tickets face value, with some fees as high as 37 percent. ViralTalky's team of content writers regularly helps write high quality content. Meanwhile, the tickets soared on the resale market topping $10,000 in some cases via ticket sites like StubHub. They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. Tickets for Swift's show at MetLife Stadium in East Rutherford, New Jersey on May 26 are listed for as much as $21,600 each on ticket resale site StubHub. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. The prices of tickets available on this platform differ from the actual face value of the ticket. To learn more or opt-out, read our Cookie Policy. Ticketnetwork Vs Ticketmaster 2023 | Features & Prices Compared Q&A with David Levine, Nvidia CEO Jensen Huang on inventing new markets, 5th Berkeley Culture Conference focuses on building strong organizations in a post-pandemic world, Management strategy makes a difference in C-section rates, study finds. . Among all those who made purchases, customers in the hidden-fee group bought tickets that were about 5% more expensive than those in the up-front fee group, buying more tickets on average for seats located closer to the field or the event stage. No tickets available. In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Overview of Ticketmaster and Stubhub Shared Features Primary ticket dealers and resellers for events. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. Please consider making a one-time contribution to Vox today. It also included MIT economist Sara Fisher Ellison. [2022]. A-List Members gain access to the best seats and the lowest prices. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Re: Ticketmaster wont let me transfer tickets. Indeed, they found that buyers with at least ten previous site visits spent less than the newbies in the hidden-fee group. Let them know how you would like to get paid. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by display: none !important; There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? The service tends to have lower add-on convenience fees as well, and it sometimes has a larger seating selection for different events. }, three one = .hide-if-no-js { In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Heres the Latest Data (Updated for 2023), How Much Artists Make Per Stream on Spotify, Apple Music, Amazon, YouTube, Pandora, More (Updated for 2022), Suga Sells Out Entire US-Based Tour During Ticketmasters First ARMY Member Presale, Glastonbury 2023 Lineup Revealed Elton John, Guns N Roses, Arctic Monkeys & Lizzo Headlining, Ticketmaster Touts SmartQueue Tech for Upcoming Eurovision Song Contest Partnership, Evan Rachel Wood Denies Pressuring Other Marilyn Manson Accuser Into Making False Abuse Claims. Its a party over here. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets, Sterioff wrote in her original action. The prices of the tickets sold at Ticketmaster will vary according to their demand on every platform. (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business. Or maybe at least know why all of a sudden I cant transfer tickets. CPAC used to be a barometer. In case you do not have a specific event in mind, you can browse by the categories or choose any from the top-selling ones. I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. Did you find it helpful? Save my name, email, and website in this browser for the next time I comment. However, each of the services comes with its own distinct advantages. The Worst Deal Ever: The Inside Story Of The Epically Bad - Forbes Garth Brooks Background. 1. How ticket fees got so bad, and why they won't get better - Vox Their automated email is useless and they have not got back to me. Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". We do the research and testing so that you don't have to! Sign up for free newsletters and get more CNBC delivered to your inbox. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? [2022], Gametime vs StubHub: Which Is Better For You? Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? Depending on the venue, StubHub can show you a map of where each ticket's seat is. Unlike delivery fees, Ticketmaster doesn't profit from the facility charges; all of these go directly to the vendor. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. These days, the majority of ticket sales happen online. 4. display: none !important; So, it is considered the best competition in front of Ticketmaster. Some of their strategies for success: Using email newsletters, credit card perks, social media alerts and fan club memberships to buy pairs (or even numbers) of tickets for in-demand events that ideally involve audiences who can't or won't plan ahead enough to buy the tickets first themselves. However, instead of being determined by the ticket price, they're charged for every order. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . All rights reserved. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. Economic theory has pretty clear predictions on how hiding mandatory fees makes consumers buy more, and prior work hinted at the kind of behavioral biases that we were likely to see, Tadelis said. Hidden-fee users were then more likely to go back and search other ticket listings. Running Up That Hill Isnt the Only Track Thats Finding New Fans After Scoring a Major Placement, Unauthorized Music Usage on TikTok Can Cost Brands Big But Theres a Way to Avoid Expensive Licensing Headaches, Sync Licensing Is Evolving Now Theres a Comprehensive Analysis of the Music Industrys Most Exciting Segment, How Sync Licensing Helped Musicians Thrive When Live Music Was Paused, Kate Bush Thanks Stranger Things Fans for Giving Running Up That Hill a New Lease on Life, Bootie Brown: The West Coast Rapper Making It Big in the Music Business, Spotify Is Riddled With Fake Streams Or Is It? Ticketmaster vs Stubhub. This tends to be less egregious than the fees imposed by the competition. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. Not every ticket includes a facility charge. The main menu, search engine, and other important elements of the website are available right in front of you when you enter the site. Ticketmaster Blog. Because of Ticketmaster's more flexible returns policy, this is the service you'll want to use if you think you might change your mind about an event later. Not looking for Taylor Swift? Ticketmaster - Wikipedia If anything, we should be glad that guy in the audience managed to yell a little bit. The search function is one of the best in the industry, including venue map viewing and advanced filtering. Log into your account and select from the list of 'Upcoming Events'. The return policy tends to be much more flexible and easy to use. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. After an FTC workshop about the astronomical fees added on to most concert tickets, it is fairly clear that nothing is being done. However, their purchases dropped off much more steeply when the fees were sprung on them at checkout: They were about 45% less likely to make a purchase than those who saw the full price up front. However, you will receive full refunds on any canceled events, and the customer support team will try to help if there are any issues with your tickets. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. Ticket prices can be cheaper than face value. Refunds can also be requested within 72 hours of purchasing your tickets. display: none !important; }. "Stubhub is saying they cannot refund buyers because sellers . "Many more fans will now have. You do not want to waste your money and the tickets will mostly not be refunded. Vivid Seats vs StubHub vs SeatGeek 2023 Update - Tickets to Concerts Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Some of the delivery options include: When you pay a UPS delivery fee, it might be higher than the actual cost for UPS to deliver your tickets. Some teams, venues, or artists put delivery delays. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? Ticketmaster Vs Stubhub 2023 | Features - Official Top 5 Review and our Tips on Buying Tickets the Next Time Your Favorite Singer Is in Town The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. Selling ticket FAQs. Follow Fans Also Viewed Boston Celtics See all 23 Events Orlando Magic See all 23 Events Milwaukee Bucks See all 24 Events At no point during the panel did it come up that TicketMaster has been the subject of both state and federal government scrutiny in more than one country for years because of its fees. So, this certainly means you can be at a loss or profit accordingly. The prices can also vary for different locations, for different states, different days, and different timings. StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees. Ability to view venue map. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront. On the website, enter the ticket details. Tickets can be delivered to your home by mail. It has a good user interface, and the website is user-friendly. Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. Tap Transfer. "It just becomes a part of the overall economics of going to an event," Goldberg says. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. Thank you. Why are there all these different fees, Patti-Anne? he read off of one question card (directed at Ticketmasters Patti-Anne Tarlton, an executive vice president present on the panel). Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. If there are tickets you can afford, buy . We want to hear from you. You should be able to transfer them from your Ticketmaster account. StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. You would transfer the tickets from your Ticketmaster account to the buyer's email address. After the switch, you will enter the email address you use to access the community in order to reset your password. You're rolling the dice with resale tickets on other sites; only fan-to-fan resale tickets on Ticketmaster come with complete peace of mind. The company declined to comment.) The 2023 tour, which has 52 dates so far, sold more than 2 million tickets that day a single-day record. Now what you can do is sell them to other people on the same platform. Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. Phone support during select hours on weekdays and weekends. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. You can sell them on Stubhub but make sure that they can be transferred from Ticketmaster before you list them. Its supposed to be challenging. As if the way that art challenges us is by testing our abilities to make purchases on a monoliths poorly designed website. The prices and their ranges will depend on every event you have chosen. Not looking for Taylor Swift? Search by the artist, events, or venues on the big search bar present in the front. Thats just scratching the surface. Primary ticket dealers and resellers for events. [2022], SeatGeek vs Vivid Seats: Which Is Right For You? In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). Ticketmaster vs Stubhub: Customer Service. Swift will perform more . Selling the ticket on StubHub is a quick and easy process. Imagine, you got a ticket for your favorite artists concert but because of some reason, you cannot attend it. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option.