Scale build up could be the cause of locking the motor drive and is usually caused by a water leak somewhere within your water heater. Tankless Water Heater Problems | Troubleshooting and Repair Tips, John Wood Tankless Error Codes | Troubleshooting Tips, Rheem Tankless Error Codes | Problems | Troubleshooting Guide, Takagi Error Codes | Troubleshooting Guide and Repair Tips, Rinnai Error Codes | Troubleshooting Rinnai Water Heaters, Noritz Error Codes Guide | Troubleshooting Noritz Water Heaters, How to Replace a Water Heater Dip Tube - DIY Installation Tips, How to Fix Water Hammer Problem | Troubleshooting Guide, Navien Water Heaters | Review and Buying Tips for 2023. If there is no scale build up, then you should check the connections and wires around the flow adjustment valve. They have to make sure that the wire connection does not break or lose. The water heater is surely essential to support modern households, and we can make sure that people will look for the best water heater which can be used for their household needs. And this tutorial will help in replacing the thermocouple on the AO Smith Water Heater: Secondly, inspect the wire connectors for loose. Smith water heater last? A.O. Smith - Troubleshooting help - DoItYourself.com Community Forums You also have the option to opt-out of these cookies. Turn the gas control valve to the off position in the first place. Should the water heater light be blinking? What does flashing light mean on AO Smith Water Heater? All of the above error codes all point to the same problem: an issue with your gas solenoid valve. Alternatively, you should check for any loose connections and damaged wires that could be behind this power loss. Solution: Check for connection/breakage of wires, corrosion or frozen connectors, fan motor covered with dust, burn marks on the computer board. Now there are quite a few reasons why this error code appears, including a faulty stack flue sensor, damaged thermal regulator, and improper gas pressure. Fold away the insulation to access the reset button (its red). Again, this is an issue for a professional but you can check that the proper settings are in place on the computer board. Is the surrounding air contaminated? Fortunately, I broke down every common error code your AO Smith Electric Water Heater shows. To solve this error, you will need to carry out the same checks and treatments in the above error. Support Documents for All Water Heater Models | A. O. Smith This cookie is set by GDPR Cookie Consent plugin. To solve this issue, there is no way except replacing the gas control valve. Smith maintains its leading position in the market. In other words, the thermopile itself gets defective or the wire connectors come loose. Reasons Why There Is Water Leak Inside Refrigerator, Why Does My Air Conditioner Keep Freezing Up? This cookie is set by GDPR Cookie Consent plugin. Of course, there will be a solution which can be used for fixing this problem. If the resistance of this part goes out of range, you must replace it. Too High Temperature 2. These cookies track visitors across websites and collect information to provide customized ads. I recommend you turn the unit off and relight the pilot. Your AO Smith Water Heater will throw the error code E04 when it detects moisture or leak in the heater. 4.6. Take the sensor out and make sure that all the wires are properly connected. Spray it on the gas connections (you can also apply the mixture with the sponge or paintbrush). To have the unit working properly, it has to be supplied with the power and correct connection. No spam, we promise. We offer live virtual training on a selection of popular topics via Zoom. However, there is a four pin white plug in the water heaters junction box that I believe is the connector for the smart grid module, and two of the wires have come out of the pin/connector. Press the red reset button inward until you hear a click. Try our Buyers Guide to find the models that best meet the needs of your home. I am gettin tempure sensor failure code (#5) what should I be replacing. Malfunctioning Control Board 4. Another sign that you are facing the same problem would be if the LED light is blinking once. Revision 3 includes updated troubleshooting for error codes 4 and 6 and technical bulletins, Manual will be automatically added to "My Manuals", Error Code 3 - Pressure Switch Circuit Remains Closed, Error Code 4 - Pressure Switch Circuit Remains Open, Error Code 7,8,9 - Internal Control Failures, Error Code 10 - Flame Sensed out of Sequence, Error Code 11 - High Temperature Cutoff (Eco) Activated, Error Code 12 - Temperature Adjust Buttons Stuck Closed, Error Code 13 - Temperature Probe Open of Shorted, Error Code 14 - Resistor Wire Open or Shorted, Error Code 15 - Resistor Wire Resistance out of Tolerance, Technical Bulletin - Ignition and Flame Failure A-022-04 & S-021-04 Combined, Air Pressure Switch Circuit - Residential Power Vent/Power Direct Vent, Vent Termination Restrictor Usage for 40,000 Btu Power Vent Models, TB-A028-06 - A. O. Smith - FVIR Intelli-Vent Troubleshooting Chart, Normal Operating Sequence - Pressure Switch Circuit, Air Pressure Switch Circuit: Residential Power-Vent & Power-Direct-Vent Water Heaters, Air Pressure Switch Circuit: Cyclone Water Heater. AO Smith Tankless Error Codes: Problems And Troubleshooting To solve & clear the error message, turn the power off to your water heater first. This error code indicates that there is a problem with the flow sensor on your AO smith tankless water heater. Generally, the water gets too hot if the gas control valve/thermostat is at fault. This error code may appear when you power up the unit. I have ao water heater & shows the code 5 on its honeywell - JustAnswer I eventually called an electrician, who said it seemed to be a short at the top of the tank where the wires for the power and smart module are. Replacing the gas control valve/thermostat will be a simple fix to this issue. Finally, turn the power back to the unit and it will clear the error code. A.O. Smith Water Heater Troubleshooting | Appliance Helpers Ever. JavaScript is disabled. If the condensate drain is not properly installed on the vent collar of the water heater, then there could be water in the internal combustion engine. Electronic User Interface allows you to easily set temperature, operating mode, and child safety lock feature. Once this problem occurs, the main burner will go into the off position along the pilot light immediately. It may stay that way for a few hours but eventually the heater shuts off and the light flashes red (2 times) again. If there is air in the waterline, your water heater may throw this erratic code. It may not display this or other websites correctly. I checked all the wires and didn't find any problems, frayed insulation, etc. Error Code 61, 611, Four times Problem: Fan motor fault. PDF 321922-000 , 520 & 320 T-H2 & T-H2S TG 20110928 - Takagi Yesterday morning my water heater was beeping but no error code. Keep in mind that the error codes are shown differently if the units are connected through the Easy-Link System it can be seen what the error code is and which unit has it. You are using an out of date browser. Can you hear a buzzing spark ignition from the burner or two clunk sounds from the gas valve? This is the thermistor attached to your outlet pipes. Reviewing ultra efficient Navien water heaters utilizing condensing and tankless technology. You should be able to find the settings in your water heaters manual, but if you are stuck, contact the support at AO Smith. If everything seems to be in order but your water heater is still failing to ignite, then it is safer to call out a technician to take a look at it. The thermopile of your water heater cant produce the required voltage output for two reasons. So, continue reading to know how to fix the Pentair E05 heater error. They also have to make sure that the flame rod does not come with soot. Tank Guard gives you advanced tank protectionextends the life of your water heater. Model HPX-66-DHPT120. From https://www.justanswer.com/ythiJustAnswer Customer from San Antonio, TX: AO Smith 50 gallon electric water heater giving error code e55 for water leak d. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. This chapter will discuss everything you need to know about the flashing light codes on AO Smith Water Heater. These are The Easy Steps, The sound of the door squeaking is certainly very, You may want to remove broken drills from wood when, Spray paint is an aerosol paint that is used by, The toilet flange heightis important for proper, After you receive your new washing machine, you are, Most people take it for granted that their, Like most people, you probably take your air, Copyright 2022 Burnshomeconstruction.com. Generally, it takes up to 90 seconds of continuous pilot operation before the thermopile reaches its operating temp. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. How to troubleshoot Rinnai water heaters successfully using Rinnai error codes guide. GPVH50100 GPVH50101 XCVL40-200. So Troubleshooting AO Smith condensing water heaters is similar to troubleshooting other brands and models. As a result, the heating element stops warming the water. Turn the gas supply on and check for leaks by spraying soap solution on the connections. Before inspecting for leaks, turn the unit off. Clean: Check the AFR rod for soot and clean it if necessary. We also use third-party cookies that help us analyze and understand how you use this website. Pentair heater error codes are ERR PS, ERR HLS, ERR AFS, ERR IGN, ERR AGS, ERR SFS, E01, E05, and E06. FIX: Check for the soot on the AFR rod, wire connection, and breakage. Less things to go wrong. To fix this issue, you should replace the control board. Necessary cookies are absolutely essential for the website to function properly. Find the right water heater for your needs. If the error code re-appears, replace the thermistor. Its very simple to reset your AO Smith Electric Water Heater by following the below instructions: ECC stands for Electro-chemical compression. However, a damaged thermal regulator often prevents the water from flowing out, causing it to be trapped in the exchanger. I don't think I should have yo pay anyone. I replaced it with another AO Smith model, but a more base model without the smart module option. A.O. Smith University | An Education in Hotwater Register NOW for live online workshops! A.O. If your AO Smith Electric Tankless Water Heater throws the error code E51 or E52, understand the user interface lost its connection with the control board. Smith Water Heater Error Codes. To solve this error, check the thermistor to see if there are any loose wires or breakages that are causing the failure. This numerical code is telling you about the ignition failure. This is a popular problem that a lot of AO Smith tankless water heater owners suffer from because this error code usually occurs when there is an ignition failure. You should consult with a licensed professional and check local permit requirements before starting any project. Shorted Heating Elements 5. Look for the blockage in the vent system and ensure if the distance between the intake and exhaust is not too small. Replace everything back into its place. This chapter will describe the meaning of a specific error message your AO Smith Electric Tankless Water Heater throws. AO Smith Water Heater Code E02 - Fixed - Home Guide Corner This is usually caused by scale build up which locks the motor drive. CODE: 31, 311, Two timesPROBLEM: Outlet thermistor failure. You should also ensure they are securely attached. A.O. Smith Water Heater Error Codes - YouTube Is there leaking from the heat exchanger? Replace the control board. If there is no scale, then you should also check the connections and wires for damage or looseness. Repair or replace the sensor properly if there are any issues.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[120,600],'fireplacehubs_com-leader-4','ezslot_11',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-leader-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[120,600],'fireplacehubs_com-leader-4','ezslot_12',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-leader-4-0_1');.leader-4-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:600px;padding:0;text-align:center!important}. Many reasons cause your water heater to heat the water excessively. Explore symptoms, causes, and a step-by-step repair guide for an easy repair. This final error code indicates that there is a false flame being detected within your water heater. The Fire The fire needed to heat the water also poses a danger if the water heater does not put properly. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This error code usually means there is a fault with the flow adjustment valve. Solution: Check wires and computer board for damages. Regarding this, you need to replace the thermocouple or the wire connectors. Leave a comment in the box below if you have any questions about the Pentair pool heater. 26C or 65C). Water Heaters - A.O. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The Pentair heater e05 error code is one of the 12 error codes for this pool heater. Just shut off the electric supply to the unit. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Verify the O-ring is in its place. Check the gas valve and make sure that it is turned on completely. What does a thermal regulator do on a pool heater? ao smith water heater error code e05. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". c. The computer checks for any problems with the unit before startup. Visually inspect the thermistor connections. Ignition failure is not an uncommon issue with water heaters and boilers, but its also highly recommended that you solve this issue by calling a technician to your home. CODE: 711, One timePROBLEM: Gas solenoid valve drive circuit failure. A flashing status light doesnt seem scary all the time. You can easily detect the exact problem of your water heater if you know the meaning of the flashing light code. Summary of Contents for A.O. 6 Common Tankless Water Heater Problems And Solutions Examine the thermal regulator to see whether it is offering a proper performance or not. *Annual energy costs are estimated from the energy efficiency of each water heater, your households estimated water usage & set temperature, the average Break down what troubleshooting steps you should take to stop the blinking lights. There are a range of potential causes to this error. This is the final error code for thermistor failure. The Pentair heater e05 error code is one of the 12 error codes for this pool heater. Finally, turn on your water heater and you can see the error code is gone. They have to make sure that the wire connection does not break or lose. How to use diagnostic system and fix the problems using the error codes that appear on the remote controller. Smith Water Heater error code guide will explain comm. CODE: 441, Two timesPROBLEM: Problem with the flow sensor. Then, leave the unit for 10 minutes to let the thermopile cool down. In the Pentair pool heater exchanger, the thermal regulator helps the water reach a certain temperature and heat up the pool water. This error code occurs when there is a problem with the inlet thermistor. Start with turning off the gas control valve to the off position. { Next, check the heating element for damage. Hybrid Water Heater problem. Generally, a non-functioning thermostat, shorted heating element, and an unfit thermostat against the tank are the culprits that cause the water temperature of your heater too high. Go along with the following steps to light up your water heater: Secondly, the status light wont flash a single time until the thermopile reaches its normal operating temperature. The thermostat(s) on this water heater have been factory set to 120F to reduce the risk of scald injury. Related Price Pages:A.O. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Drain your water heater. Your AO Smith Water Heater will flash the error code E03 if there is a low water level in the heater. The thin flow of water is typically a result of scaled-up pipes or improper water pressure. A. O. Smith. Generally, the heating element, top of the unit, tank, and drain valve are some common places from where the water is leaking. CODE: 761PROBLEM: Miscommunication in Easy-Link System. Does the status light of your AO Smith Water Heater remain solid red? AO Smith electric water heater keeps shutting off, e02 mike4500 Jun 18, 2019 M mike4500 Premium Member Joined Jun 18, 2019 Messages 5 Location NJ Jun 18, 2019 #1 Model Number 50 g Brand -brand- Age 1-5 years I have an AO Smith 50 gallon with the electronic display. These features are included with all Signature 500 Series water heaters. on: function(evt, cb) { Error Code 51, 55, 510, 551, Six times Problem: Abnormal gas solenoid valve. If you own an AO Smith tankless water heater, then its important that you know how it works and what to do when things go wrong. The fan activates after flow is detected. Open a nearby hot water faucet to let the air out. For a better experience, please enable JavaScript in your browser before proceeding. FIX: Debris on the thermistor, loose or broken wire connection. Manage Settings If your AO Smith Electric Tankless Water Heater throws the error code E51 or E52, understand the user interface lost its connection with the control board. Very simple. The cookie is used to store the user consent for the cookies in the category "Analytics". FIX: Check for blockage in the vents, the distance between the intake and exhaust terminals are per instructions and remove if there is grease or dirt in the gas burner and fan motor. Examine the water pipes and make sure that they are clean. Trouble codes on the AO Smith Water Heater mean your water heater is not working properly. The Water Heater Settings Hot, A, B, C, Very Hot Knob. For example, if the status light blinks 2 times, there is an issue with the thermopile voltage output. Bathtub faucets typically have a flow rate of 5 Gallons per Minute. Find the right water heater for your needs. The fan motor could also be blocked by dust, debris or dirt and needs a clean. ECS40200 FPCR50260E GCNH30100 GCNH50100 GCV30 GCV40. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. Verify Warranty - Enterprise Portal - Hotwater })(); Anthony Barnes is the founder of Water Heater Hub and a second-generation plumber by profession. Manual for 1500 - 3000 models. F05 - E02 - Door lock fault F08 - E01 - Waterfill fault I've looked up the error codes for these, and am just getting started diagnosing the issue. If they come loose, tighten them up. Now, set the gas control knob to the Pilot position. Fixing the error as soon as it appears is important for the performance and longevity of the pool heater. In this case, the pilot light will be lit but the thermopile fails to generate the required output voltage. Sometimes if you are lucky, it could just be a bit of soot blocking the sensors other times, you may need to find a replacement AFR rod as soon as possible. Error code 510 (LED flashes six times) Problem: Gas solenoid valve malfunction. The red high limit button is NOT tripped. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Turn off the main connection and clean all the airflow, water, and gas pipes properly. This thermistor should be found attached to your water heaters exhaust. Revision 2 includes updated troubleshooting information for error codes 3, 4, and 6. You may need to install Adobe Acrobat Reader to view these documents. A.O. Smith Gas Water Heaters at Lowes.com They have to make sure that it can function properly. Where this thermistor is will vary from model to model, so you will need to check your manual to find it on your water heater. Continue with Recommended Cookies. He said it appeared the thin wires for the smart module had burned out from the plastic connector. And then, use the wrench to secure the thermistor properly. Changing the gas control valve is not as difficult as you assume. Instruction Manual - High quality water heaters and water treatment . The LED status light flashes 0 times or it doesnt come on due to two reasons. Two consecutive flashes every three second stand for thermopile voltage issue. Leak Watch Smart technologyimmediately alerts you of a leak for yourpeace of mind. Release the gas control knob once the status light starts flashing and set the temperature to your desired setting. FIX: Check for the proper settings on the computer board. Smith Signature 100 50-Gallon Tall 6-year Limited 40000-BTU Natural Gas Water Heater Model # G6N-UT5040NVR Find My Store However, a few hours later I get the blinking red light (2 flashes) and the unit stops heating water. {{INUSING}}, Water Heater Expansion Solution: Check for the soot on the AFR rod, wire connection, and breakage. Ensure you turn the gas control knob to the off position. I replaced the upper element, and then replaced the thermostat as tech support said that might be causing the problem. Smith reserves the right to deny reimbursement if, upon investigation, any such condition is identified. Once you solve the leak issue, return the electric power to your water heater. And like other electric water heaters, AO Smith also features a high-limit switch or electric-cut-off button. If you don't see the tankless water heater problem you're having here, or if you need technical support with your water heater, please visit our help desk to schedule an appointment, or call us at 866-356-1992. If you have recently experienced cold weather, it could also be that your connectors are frozen and need warming up. FIX: Check for connection/breakage of wires, corrosion or frozen connectors, fan motor covered with the dust, burn marks on the computer board. Solution: Check for connection and wire breakage or computer board failure (burn marks). If the error code returns, I bet the sensor is at fault. Smith offers a wide range of water heaters. Hi, On an Electric AO SMITH Smart Water Heater, if the diag light is a solid red (looks more orange) right after you flip breaker on and the smart panel has no lights/codes. ); The error code may also be flashing three times. Through constant innovation, at production level and application level, A.O. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Remove the upper access panel by using a flathead screwdriver. Double check with your water heaters manual first and if everything seems to be fine, then you need to call out a technician. When the water leaks out of any place from the water heater, the leak sensor senses it and notifies you by throwing the fault code E04. Signature Series Electric Tank Water Heaters | A. O. Smith 113 Flame On Should be Off Fail Save my name, email, and website in this browser for the next time I comment. Check the thermistor connections. Products. Also, you should check the computer board for any sign of burn marks too. This is the error code for ignition failure. Low water flow and loose wiring also contribute to the Pentair Mastertemp e05 code. This is the error code for ignition failure. When the temperature sensor senses the water temperature is excessively hot, the status light will flash 4 times. If you're looking for help fixing your A.O. Smith Signature 100 50-Gallons Tall 6-year Limited Warranty 4500-Watt Double Element Electric Water Heater Model # E6-50H45DV Find My Store for pricing and availability 2930 A.O. water heater from the system. Problem: Problem with the computer board. AO Smith Water Heater Troubleshooting Lights [Complete Guide] The consent submitted will only be used for data processing originating from this website. How to tell if the AO smith water heater is working? The tools needed to solve the problems from below are mainly the screwdriver, manometer, and multi-meter. The cookie is used to store the user consent for the cookies in the category "Other. I Dirty/Blocked Filter How To Reset AO Smith Water Heater Easily FAQs: What are the common problems of the AO Smith water heater? Solution: Check if the Hi-limit switch properly functions and that there is no loose or broken wire connections, no soot on the flame rod, or a damaged computer board. You may type any combination of product name, family, size, model number, etc. This error code signifies that there is a problem with your outlet thermistor. Now, relight the pilot light by following the step-by-step guide I mentioned earlier in this article. Rheem or A.O. Of course, you are always open to reaching out to a professional if you fail to clear the error messages. Alternatively, the error code will flash four times. They have to pay attention to the two sounds of clunk found from the water heaters gas valve. And this guide on AO Smith Water Heater Troubleshooting Lights broke down everything you need to know.
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