Staff we spoke with did not realise this. The service provided care and treatment based on national guidance and evidence of its effectiveness. Also thank you to the lovely staff of russells hall A&E. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. We found that arrangements were in place to ensure that medicines were managed safely. Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. To call the information desk from within the hospital, dial extension 7081. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. I was treated with so much dignity and respect that I left feeling supported and cared for. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. This was particularly evident in the category of adult majors. We use this information to improve our site. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. This review has been completed in response to the trust confirming that they were now compliant with this standard. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. One person said, "I have had good treatment, I couldn't ask for better. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. Good Your lovely comments have been shared with the AEC team who will be delighted to receive them. The trust employs around 4,147 whole time equivalent staff (WTE). Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. I'm feeling more optimistic about my treatment. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. I want to especially thank the the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. My Site 12701 Russells Hall Hospital - Wikipedia 2023 BBC. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. You may be admitted to AMU if your expected length of stay is 48-72 hours. Russell Medical became a part of UAB Health System in January, 2020. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. They didnt look to see what information had been recorded but asked what my symptoms were. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. The electronic tracking system did not allow for patients to be easily located within the department. What we found is summarised within the overall summary. the service is performing badly and we've taken enforcement action against the provider of the service. All the best and take care. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. We carried out an out of hours, unannounced, focussed inspection. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published The hospital is south The trust have worked with us and have kept us informed of developments and changes. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. Staff provided emotional support to patients to minimise their distress. Family donates $25M for senior facility expansion at Russell Dudley 30 July 2013, We found that people received care that met their needs. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. or call us on 0845 113 0012, Response from The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. The numbers of reporting radiographers available could not meet the reporting demands of the service. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. About: NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. 4688/4676) Lisa Evans-Dimmock. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. We saw much support for the trust, both from the public and from the local health economy. During 19/20 there were three CQUINs for SDEC. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. AEC/RAB (ext. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. Paediatrics and Gynaecology etc. Your staff could not have been more professional or efficient. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. 6 September 2018. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. 18 April 2018. We don't rate every type of service. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. - we'll pass your stories to the people in health and social care who can make a difference. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. Change my preferences the service isn't performing as well as it should and we have told the service how it must improve. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. DudleyGroupNHS Suspended ratings are being reviewed by us and will be published soon. Our rating of services stayed the same. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. Follow BBC West Midlands on Facebook, Twitter and Instagram. The emergency department (A&E) is busy and overstretched. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. Even the food was great! Staff were not always using clinical judgement alongside NEWS scoring criteria. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Review titled Russells Hall Hospital Replied on 16 May 2022. Mitie broke Covid-19 safety laws at Russells Hall Hospital The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Staff cared for patients with compassion however, patient dignity was sometimes compromised. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. We are proud to be the healthcare partner you trust to care for those you love. We are continuing to monitor progress against these. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The trust took immediate steps to put this right. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. For Covid-19 Test Results or Patient Portal registration please call the number below. Copyright 2021 WSFA 12 News. Thank you for taking the time to tell us about your experience at our hospital and rate our services Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. 2023 Russell Medical. We are pleased to hear that you were impressed with the care and treatment you received with us. the service isn't performing as well as it should and we have told the service how it must improve. These send information about how our site is used to a service called Google Analytics. aec russells hall hospital All the best and take care. This means there is low to moderate transmission of COVID in the community. Visit https://www.careopinion.org.uk the service is performing exceptionally well. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. General Information - Russell Medical Center The concerns are believed to relate to outsourcing firm Mitie's offices at Russells Hall Hospital, Mitie is one of the UK's biggest government outsourcers and provides pest control, cleaning, healthcare and security among other services. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. 15 March 2011, In Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. This is not my first experience of this hospital not checking information relayed to them by 111. Our rating of safe was Inadequate overall. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. (Purple), High They tell me everything they're doing.". Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. Russian minister laughed at for Ukraine war claims. Keep 999 and A&E free for serious and life-threatening conditions. All the best and take care. Guest hospital is a satellite hospital which offers additional outpatient facilities. Published One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. In 2011/12 33,000 ambulances turned up at our Emergency Department. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. Read about our approach to external linking. Patient Experience Team. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published I felt really listened too when I was at my worst and feeling hopeless. Local audits being completed for sepsis patients were providing false assurance on the management of this condition within the department. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. AEC is part of the Same Day Emergency Care (SDEC). There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. Russells Hall Hospital The BBC is not responsible for the content of external sites. Tickets cost 3 and the journey takes 5 min. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. Video messages to our community from our Physicians and our Staff. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. Went here with my young daughter, to A and E, all staff were very helpful and kind. I wouldnt hesitate to re commended Russells Hall to give birth in. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. Such a lovely Dr and an asset to the hospital. Our hospital brings together high-tech state-of-the-art technology for improved Information was available for people to read if they chose to. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. The services are multidisciplinary and include nursing staff and allied health professionals. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. Russells Hall Hospital 5 years ago. - we'll pass your stories to the people in health and social care who can make a difference. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. Call our main line for general inquiries. Menu Care records were not always written and managed in a way that kept patients safe. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. People could not always access services when they needed. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. You canread more about our cookies before you choose. 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